some facts about waiting for our concept

- letting people wait without any information about time etc is a torture method and makes u
lose all orientation.
- information makes waiting feel better. -> deflection
- digital info screens in subways in Cgn show countowns and possible technical difficulties ->
if you communicate why a train might be late, passengers are more pleased
- information avoids boredom while waiting
- info need to be varied..think of the same melody while youre waiting on the phone-> uncool
- attitude and mood decide if we consider a waiting situation to be a waiting situation at all->
create comfort
- abstract waiting signlas need to be learned first
- use everything: see (clear, probably different shapes for the lights, friendly colors), listen (not even for blind people), feel (structure on the ground), smell (waiting situations seem to be better and shorter if there is a nice smell in
the air)
- put the pedestrian at first -> attention


drafts and scribbles will follow.